ERIC Number: EJ613422
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
A Qualitative Study and Model of the Use of E-Mail in Organisations.
Stevens, G. Ruggeri; McElhill, J.
Internet Research, v10 n4 p271-83 2000
Studied the email use of a set of disparate organizations to devise a multi-dimensional positioning model, for practical use by managers to understand their organizations' present use of email on four dimensions: information management, people influences, corporate culture, and knowledge management. The email questionnaire and interviewing guidelines used are appended. (Contains 38 references.) (Author/LRW)
Descriptors: Electronic Mail, Information Management, Interviews, Models, Organizational Communication, Questionnaires
Available electronically: http://www.emerald-library.com
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A