ERIC Number: EJ612806
Record Type: CIJE
Publication Date: 2000
Reference Count: 0
Communication Training in Two Companies.
Krapels, Roberta H.; Davis, Barbara D.
Business Communication Quarterly, v63 n3 p104-10 Sep 2000
Indicates the level of importance of different types of communication skills overall as well as across the organizational hierarchy. Discusses how businesses have reported a strong interest in team building, interviewing, and presentation skills, while the two organizations in this report emphasize building goodwill (morale and customer relations), e-mail and voice mail skills, and intercultural or diversity awareness. (SC)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A