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ERIC Number: EJ612776
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1057-2252
The Issue of Quality in Professional Documentation: How Can Academia Make More of a Difference?
Spilka, Rachel
Technical Communication Quarterly, v9 n2 p207-20 Spr 2000
Recommends academic strategies to contribute to an issue of great interest in industry--workplace documentation. Describes strategies including contextualizing quality definitions, advocating use of multiple quality measures, conducting research to identify specific heuristics for defining and measuring quality in particular workplace contexts, and partnering with industry to educate upper management about those heuristics and benefits of promoting technical communicators. (SC)
Publication Type: Guides - Non-Classroom; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A