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ERIC Number: EJ611654
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1041-7915
Fitting the Pieces Together: Developing Better Service for End-Users.
Bridges, Peggy Bass; Morgan, Suzette
Computers in Libraries, v20 n3 p26-31 Mar 2000
Describes the new service model of the Resource & Information Center at Harcourt, Inc., which was charged with developing and publicizing library services that would empower end-users. Includes tips for purchasing online databases, guidelines for developing content that will draw people into the company's intranet or Web site, and top 10 presentation techniques. (AEF)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A