ERIC Number: EJ611513
Record Type: Journal
Publication Date: 2000
The Front Line: Satisfaction of Classified Employees.
Bauer, Karen W.
New Directions for Institutional Research, v27 n1 p87-97 Spr 2000
Discusses job satisfaction in classified support staff (primarily clerical and secretarial) of colleges and universities. Notes that these staff are frequently the first representatives of the institution encountered by prospective students, parents, and others. Finds that rewards and recognition, opportunities for feedback, and help with achieving a healthy work-life balance increase job satisfaction, loyalty, and productivity. (DB)
Publication Type: Journal Articles; Opinion Papers
Education Level: N/A
Authoring Institution: N/A