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ERIC Number: EJ610830
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1055-9760
Customer-Focused E-Learning: The Industry.
Barron, Tom
Training & Development, v54 n8 p30-33 Aug 2000
Describes the trend toward customer-focused electronic learning by web retailers. Reasons for the shift include filling a support role, providing a service that competitors do not have, and adding to the revenue stream. (JOW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A