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ERIC Number: EJ608405
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0002-9769
What's Right with Reference.
Tyckoson, David A.
American Libraries, v30 n5 p57-63 May 1999
Discusses the history of the reference reform movement that began with an article that described what was wrong with reference. Highlights include the use of technology; remote access; tiered service; appointment-based reference service; alternative staffing patterns; and providing adequate resources to enhance reference service. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A