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ERIC Number: EJ606303
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0049-3155
Actual Readers versus Implied Readers: Role Conflicts in Office 97.
Shroyer, Roberta
Technical Communication: Journal of the Society for Technical Communication, v47 n2 p238-40 May 2000
Explains the controversy surrounding the Office Assistant ("Paper-Clip") in Microsoft's Office 97. Discusses why actual readers rejected the default Office Assistant's role as implied writer and rebelled against the reader role implied for them. Notes users resented its intrusive behavior, rejected its implied writer role, and refused to play its implied reader role. (SR)
Publication Type: Journal Articles; Reports - General
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A