ERIC Number: EJ605279
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
Building and Maintaining Digital Reference Services.
Wasik, Joann M.
Educational Media and Technology Yearbook, v25 p74-77 2000
Discusses digital reference services that provide subject expertise and information referral over the Internet to their users. Describes the history of digital reference, how digital reference services work, and explains a six-step process for building and maintaining digital reference services, including training, planning, and evaluating. (LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A