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ERIC Number: EJ604426
Record Type: Journal
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0017-8012
Balancing Act: How to Capture Knowledge without Killing It.
Brown, John Seely; Duguid, Paul
Harvard Business Review, v78 n3 p73-80 May-Jun 2000
Top-down processes for institutionalizing ideas can stifle creativity. Xerox researchers learned how to combine process-based and practice-based methods in order to disseminate best practices from a community of repair technicians. (JOW)
Publication Type: Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A