ERIC Number: EJ601894
Record Type: CIJE
Publication Date: 1999
Reference Count: 0
Online Catalogue Research and the Verbal Protocol Method.
Morrison, Heather G.
Library Hi Tech, v17 n2 p197-206 1999
The feasibility of using the verbal protocol method as a means of conducting field research on the online catalog is examined. As 10 undergraduate students conducted research they talked aloud about what was happening. Potential usefulness of the method in online catalog research is assessed, as a development tool and as a tool to assist reference librarians in determining the most common problems experienced by users. (AEF)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Special theme: Networked Libraries in Canada and South Africa.