ERIC Number: EJ601701
Record Type: Journal
Publication Date: 1999
A Theoretical Framework for Metropolitan Student Satisfaction.
Franklin, Kathy K.
Metropolitan Universities: An International Forum, v10 n3 p81-88 Win 1999
This qualitative study explored the attitudes of 75 students at two metropolitan universities in focus groups that examined students' collegiate experience, and developed a theoretical model of student satisfaction comprised of three primary constructs: landscape (attitudes related to student understanding of college success), geography (attitudes about the concrete educational process), and consumerism. (DB)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A