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ERIC Number: EJ597586
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0044-7870
Rethinking the Reference Interview--from Interpersonal Communication to Online Information Process.
Giannini, Tula
Proceedings of the ASIS Annual Meeting, v36 p373-80 1999
Compares the traditional model of the reference interview with a new model based on online information process. Findings offer new perspectives on the reference interview process and lend support to the adoption of a new reference model which shifts its venue from a person to person process, to one in which information itself provides the platform for user and librarian interaction. (AEF)
Publication Type: Journal Articles; Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A