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ERIC Number: EJ586306
Record Type: Journal
Publication Date: 1999
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0024-2527
Reengineering Technical Services Processes.
Zuidema, Karen Huwald
Library Resources & Technical Services, v43 n1 p37-52 Jan 1999
Describes the framework in which the research library at the University of Illinois at Chicago (UIC) reengineered its technical services operations. Focuses on the activities of the "Before Team" in evaluating, measuring, and redesigning the work processes that occur before the library receives an item. Discusses the results. (Author/AEF)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A