ERIC Number: EJ585627
Record Type: Journal
Publication Date: 1999
Reference Count: N/A
Exploring the Black Box: An Analysis of Work Group Diversity, Conflict, and Performance.
Pelled, Lisa Hope; Eisenhardt, Kathleen M.; Xin, Katherine R.
Administrative Science Quarterly, v44 n1 p1-28 Mar 1999
Tests an integrative model of the relationships among diversity, conflict, and performance, using a sample of 45 electronics-industry worker teams. Functional background diversity drives task conflict; multiple types of diversity drive emotional conflict. Task conflict affects task performance more favorably than does emotional conflict. (102 references) (MLH)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A