ERIC Number: EJ582143
Record Type: Journal
Publication Date: 1997
Reference Count: N/A
Development of Communication Conventions in Instructional Electronic Chats.
Collins, Mauri P.; Murphy, Karen L.
Journal of Distance Education, v12 n1-2 p177-200 1997
This study used content analysis to identify the communication conventions and protocols that real-time, interactive electronic chat users developed in instructional settings. Most frequently used conventions included sharing information/techniques for conveying meaning and indicating interest in a topic, using keywords and names of individuals, using shorthand abbreviations, questioning and seeking clarification, and establishing social presence. (Author/AEF)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A