ERIC Number: EJ577169
Record Type: CIJE
Publication Date: 1998
Reference Count: 0
Appropriateness and Effectiveness of Communication Channels in Competent Interpersonal Communication.
Westmyer, Stephanie A.; DiCioccio, Rachel L.; Rubin, Rebecca B.
Journal of Communication, v48 n3 p27-48 Sum 1998
Examines perceived appropriateness and effectiveness of six communication channels (face-to-face, telephone, voice mail, electronic mail, letter, and fax) used in relation to undergraduate students' interpersonal communication motives (inclusion, affection, control, relaxation, escape, and pleasure) in other-directed and self-directed need-fulfillment situations. Reveals significant main effects for direction, channel, and motive, and significant interaction effects. (SR)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A