ERIC Number: EJ569947
Record Type: CIJE
Publication Date: 1997
Reference Count: 0
What Communication Abilities Do Practitioners Need? Evidence from MBA Students.
Shelby, Annette N.; Reinsch, N. Lamar, Jr.
Business Communication Quarterly, v60 n4 p7-29 Dec 1997
Surveys young business practitioners regarding challenging work-related communication episodes. Reports primarily face-to-face oral events requiring the respondent to function as an advocate or to manage conflict. Notes that both gender and first language correlated with responses. Calls for management communication courses to give attention to oral communication events requiring spontaneity, persuasion, conflict management, and boundary spanning. (SR)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A