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ERIC Number: EJ560488
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0883-2323
Barriers to TQM: A Class-Level Student Project.
Sebastianelli, Rose; Tamini, Nabil
Journal of Education for Business, v73 n3 p158-62 Jan-Feb 1998
Business students interviewed managers in 94 companies, 52 of which were involved in total quality management (TQM). Those not using TQM cited no perceived benefits or small company size. They were less likely to provide training in group process, empower employees to make quality improvements, or employ cross-functional teams. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A