ERIC Number: EJ559692
Record Type: Journal
Publication Date: 1996
Reference Count: N/A
The Quality Movements in Higher Education in the United States.
Miller, Richard I.
Higher Education in Europe, v21 n2-3 p193-202 1996
Discussion of various quality control strategies in American higher education looks at and compares Total Quality Management (TQM), outcomes assessment, Deming's 14 points, the Malcolm Baldrige National Quality Award, the ISO 9000 series, restructuring, reengineering, and performance indicators. It is suggested that colleges and universities will probably use more traditional models than TQM in future. (Author/MSE)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A