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ERIC Number: EJ554330
Record Type: Journal
Publication Date: 1997
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-1049-9466
Changing Staff Challenges into Staff Opportunities.
Siefken, Nancy M.; Ferguson, Robyn B.
Texas Child Care, v21 n2 p2-9 Fall 1997
Provides guidance for center directors in dealing with difficult behaviors from employees. Suggests strategies for facing employee problems, including looking inward and assessing employee motives; setting the tone for employees; taking steps to deal with persistent problems; reacting to defensive behaviors, including tearfulness, silence, argumentativeness, and verbal abusiveness; and taking follow-up steps. (SD)
Publication Type: Guides - Non-Classroom; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A