ERIC Number: EJ552641
Record Type: Journal
Publication Date: 1997
Reference Count: N/A
Understanding Interaction between Office-Based Professionals for the Development of Advanced Communication and Information Technologies.
Jones, S. R.; Thomas, P. J.
Journal of Information Science, v23 n5 p353-64 1997
To better understand how individuals communicate and manage information in offices, four pairs of managers and personal assistants were interviewed and monitored. The study identified and categorized a range of tasks and described the frequency and duration of a common set, indicating variations in performance. Discusses implications for the design of technologies supporting collaborative activities. (30 references) (PEN)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A