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ERIC Number: EJ552298
Record Type: Journal
Publication Date: 1997
Pages: N/A
Abstractor: N/A
ISSN: ISSN-1068-1027
Starting from Scratch.
Glenn, Robert T.
Trusteeship, v5 n3 p24-28 May-Jun 1997
Students, their families, and the public want better service from higher education institutions. Some institutions may have to revamp various operations to improve substantially. Key to re-engineering is the president's ability to communicate the need to improve the institution's competitive position and performance. Enrollment retention levels will increase as improvements in student service and satisfaction become evident. (Author/MSE)
Publication Type: Guides - General; Journal Articles
Education Level: N/A
Audience: Policymakers
Language: English
Sponsor: N/A
Authoring Institution: N/A