ERIC Number: EJ546937
Record Type: CIJE
Publication Date: 1996
Reference Count: 0
TQM: Finding a Place in Student Affairs.
Holmes, Tyrone A.
New Directions for Student Services, n76 p33-43 Win 1996
Critically examines Total Quality Management (TQM). Analyzes the concepts and practices of TQM and its failure to live up to expectations in higher education. Emphasizes the problems inherent with TQM initiatives in an educational environment and outlines ways that student affairs officials can proactively apply TQM to support universities' academic missions. (RJM)
Publication Type: Information Analyses; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Special theme issue on "Total Quality Management: Applying Its Principles to Student Affairs."