ERIC Number: EJ544833
Record Type: CIJE
Publication Date: 1997
Reference Count: 0
The Shape of Services To Come: Values-Based Reference Service for the Largely Digital Library.
Ferguson, Chris D.; Bunge, Charles A.
College & Research Libraries, v58 n3 p252-65 May 1997
Argues that while academic libraries should integrate technology, maintain holistic computing environments, deliver core services through networks, make technology work for everyone not just the technologically adroit, and collaborate across administrative lines, reference services should retain traditional values such as equity of access, personal service, and services tailored to individual needs. (PEN)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A