ERIC Number: EJ544211
Record Type: CIJE
Publication Date: 1997
Online Documentation in Reference-Based Instruction: A Practical Model for Integrating Help Systems into Product Training.
Hughes, Michael A.
Technical Communication: Journal of the Society for Technical Communication, v44 n1 p58-64 Feb 1997
Describes how reference-based instruction can be incorporated into an instructional system design. Provides specific examples of learning objectives and student exercises. Defines reference-based instruction and outlines its benefits. Lists guidelines for how to structure usability tests for Help systems. Advises how technical communicators can use reference-based instruction to expand their perceived value in their organizations. (RS)
Publication Type: Guides - Classroom - Teacher; Opinion Papers; Journal Articles
Education Level: N/A
Authoring Institution: N/A