ERIC Number: EJ544202
Record Type: CIJE
Publication Date: 1996
Reference Count: 0
Technical Communication in Cyberspace: Report of a Qualitative Study.
Silker, Christine M.; Gurak, Laura J.
Technical Communication: Journal of the Society for Technical Communication, v43 n4 p357-68 Nov 1996
Studies how technical communicators use the Internet. Finds that the Internet plays a significant role in the work practices of technical communicators--respondents find the Internet helpful for contacting customers, obtaining updated technical information, and publishing online documentation, but they encounter company resistance and are frustrated with issues of security and lack of order for accessing Internet information. (RS)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Special Issue: Technical Communication in Cyberspace.