ERIC Number: EJ540587
Record Type: Journal
Publication Date: 1997
Reference Count: N/A
Electronic Performance Monitoring: An Organizational Justice and Concertive Control Perspective.
Alder, G. Stoney; Tompkins, Phillip K.
Management Communication Quarterly, v10 n3 p259-88 Feb 1997
Applies theories of organizational justice/concertive control to account for contradictions inherent in electronic monitoring of workers by organizations. Argues that results are usually positive when workers are involved in the design and implementation of monitoring systems, and monitoring is restricted to performance-related activities with two-way communication and supportive and concertive feedback. (PA)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Authoring Institution: N/A