ERIC Number: EJ535373
Record Type: Journal
Publication Date: 1996
Reference Count: N/A
Predictors of Client Satisfaction in Executive Outplacement: Implications for Service Delivery.
Wooten, Kevin C.
Journal of Employment Counseling, v33 n3 p106-16 Sep 1996
Examined program components of professional outplacement relative to client satisfaction using a sample (N=68) of former executives seeking jobs. Survey results suggest outplacement content components and process components were better predictors of client satisfaction when compared with contextual components. Self-efficacy may make a key contribution to client satisfaction and the design and administration of outplacement services. (KW)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A