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ERIC Number: EJ532638
Record Type: CIJE
Publication Date: 1996
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0164-534X
Information Technology Support Services: Crisis or Opportunity?
Yohe, J. Michael
CAUSE/EFFECT, v19 n3 p6-13 Fall 1996
Information technology services on campuses are in crisis, due to dramatically increased expectations and stable or dwindling funding. The situation can be improved and service effectiveness enhanced by controlling expectations, reducing work, getting help (student volunteers, experiential learning programs, local experts, consultants, faculty and staff), distributing responsibility, collaborating with others on campus, and communicating better with constituents. (MSE)
Publication Type: Reports - Evaluative; Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A