ERIC Number: EJ531035
Record Type: Journal
Publication Date: 1996
Reference Count: N/A
Why Roving Reference: A Case Study in a Small Academic Library.
Kramer, Eileen H.
RSR: Reference Services Review, v24 n3 p67-80 1996
Research at a library at Utica College (New York) revealed that "roving" reference librarians provided more sophisticated and thorough service than "stationary" ones, improving student search strategies and prompting twice as much work with electronic resources as conventional service. Roving also boosted librarian-client interaction by 13.6%. Consequently, plans for restructuring reference should make provisions for roving. (PEN)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A