ERIC Number: EJ527906
Record Type: Journal
Publication Date: 1996
Reference Count: N/A
A Planning Process Addresses an Organizational and Support Crisis in Information Technology.
Nelson, Keith R.; Davenport, Richard W.
CAUSE/EFFECT, v19 n2 p26-27,32-37 Sum 1996
An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central organization. (Author/MSE)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A