ERIC Number: EJ525515
Record Type: CIJE
Publication Date: 1996
Reference Count: 0
A Competitive Benchmarking Study of Noncredit Program Administration.
Alstete, Jeffrey W.
Journal of Continuing Higher Education, v44 n2 p23-33 Spr 1996
A benchmarking project to measure administrative processes and financial ratios received 57 usable replies from 300 noncredit continuing education programs. Programs with strong financial surpluses were identified and their processes benchmarked (including response to inquiries, registrants, registrant/staff ratio, new courses, class size, cancellations, budgets, tuition costs, and instructor costs). (SK)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A