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ERIC Number: EJ522472
Record Type: CIJE
Publication Date: 1996
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0883-2323
An Assessment of the Service Quality Provided to Foreign Students at U.S. Business Schools.
Tomkovick, Chuck; And Others
Journal of Education for Business, v61 n3 p130-35 Jan-Feb 1996
From a national sample of 625 foreign students in U.S. business schools, 282 identified key quality dimensions in enhancing their satisfaction: facilities and equipment, faculty ability to interact with them, reliability, empathy, and responsiveness. (SK)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A