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ERIC Number: EJ520157
Record Type: Journal
Publication Date: 1996
Pages: N/A
Abstractor: N/A
ISSN: ISSN-0024-2594
Quality Improvement: A Strategy for Planned Organizational Change.
Kovel-Jarboe, Patricia
Library Trends, v44 n3 p605-30 Win 1996
Considers strategies for the implementation of quality improvement in libraries. Highlights include structured quality improvement, especially Total Quality Management; organizational change; customer focus; continuous improvement; data-based decision making; systems thinking; employee involvement in decision making; diffusion of innovation; change strategies; and chaos theory. (LRW)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A