ERIC Number: EJ520155
Record Type: Journal
Publication Date: 1996
Reference Count: N/A
Determining Quality in Academic Libraries.
Pritchard, Sarah M.
Library Trends, v44 n3 p572-94 Win 1996
Summarizes attempts to define and measure quality and effectiveness in academic libraries, from traditional evaluative studies to Total Quality Management and new research on user-defined criteria. Topics include models of organizational evaluation; measures of library service; academic libraries and higher education effectiveness, including accreditation; and directions for future research and policy. Contains 72 references. (Author/LRW)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A