ERIC Number: EJ520108
Record Type: CIJE
Publication Date: 1996
Reference Count: N/A
On the Firing Line.
Sabo, Sandra A.
Currents, v22 n2 p42-46 Feb 1996
This article offers suggestions to alumni affairs offices who are dealing with increasing numbers of outspoken or angry alumni. Advice includes responding promptly, listening carefully, getting the facts ahead of time, keeping alumni informed, and monitoring the hot spots. Examples of how various colleges and universities handle alumni complaints are offered. (DB)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A