ERIC Number: EJ512101
Record Type: CIJE
Publication Date: 1995
Reference Count: 0
Challenges to Successful Quality Management Implementation in Higher Education Institutions.
Horine, Julie E.; Hailey, William A.
Innovative Higher Education, v20 n1 p7-17 Fall 1995
A survey of 160 colleges and universities at various stages of total quality management implementation found 5 key challenges to successful implementation: changes in organizational culture, obtaining senior leadership commitment, gaining faculty support, finding implementation time in already busy schedules, and cost and time required for staff training. (Author/MSE)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Authoring Institution: N/A