ERIC Number: EJ509350
Record Type: Journal
Publication Date: 1995
Reference Count: N/A
The Italian Version of the Service Satisfaction Scale (SSS-30) Adapted for Community-Based Psychiatric Patients: Development, Factor Analysis and Application.
Ruggeri, Mirella; Greenfield, Thomas K.
Evaluation and Program Planning, v18 n2 p191-202 Apr-Jun 1995
An 82-item multidimensional questionnaire, the Verona Service Satisfaction Scale, was recently developed in Italy to measure client satisfaction with psychiatric services. The scale contains 29 items from the English Service Satisfaction Scale. Psychometric characteristics and test use are discussed. Results support the use of the scale in service evaluation. (SLD)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Italy