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ERIC Number: EJ507821
Record Type: CIJE
Publication Date: 1995
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0883-2323
A Quality Support Force: Fact or Fiction?
Marino, Pamela
Journal of Education for Business, v70 n5 p252-57 May-Jun 1995
Survey of 408 office support personnel (63% response) showed their information technology skills were strong in text-intensive technologies and weak in management technologies (spreadsheet, database, electronic/voice mail). They thought the quality of their jobs was moderately high, finding tasks involving text, data, and graphics to require higher skills and offering challenge. (SK)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A