ERIC Number: EJ506911
Record Type: Journal
Publication Date: 1995
Reference Count: N/A
Improving Quality by Reshaping Work Organisation: An Assessment in an Australian University.
Pearson, Cecil A. L.; Armstrong, Robert W.
Journal of Tertiary Educational Administration, v17 n1 p39-49 May 1995
Implementation of a job development program within the personnel administration function of an Australian university is evaluated. The program, following principles of the Total Quality Management approach, was found to have favorable impact on a number of work-related variables, in comparison with the traditional approach used in another management function. (MSE)
Publication Type: Reports - Evaluative; Journal Articles
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A
Identifiers - Location: Australia