ERIC Number: EJ501774
Record Type: CIJE
Publication Date: 1995
First-Hand Reflections on the Realities of Reference Service.
Stevens, Norman D.
RSR: Reference Services Review, v23 n2 p91-96 1995
A retired library administrator discusses contemporary reference service based on his experience as a volunteer at the reference desk of an academic library. Narrative includes education; experience; work setting; training; impressions of users; knowledge acquired from fellow reference librarians; and print and electronic resources. (AEF)
Publication Type: Opinion Papers; Reports - Evaluative; Journal Articles
Education Level: N/A
Authoring Institution: N/A