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ERIC Number: EJ496234
Record Type: Journal
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISSN: ISSN-0156-6555
How Family and Informal Supporters Appraise Service Quality.
Grant, Gordon; And Others
International Journal of Disability, Development and Education, v41 n2 p127-42 1994
A survey of 752 families of individuals with intellectual disabilities in Wales collected data on personal characteristics of service system users, service process factors, and appraisals of service quality. Service satisfaction was related to empathy of service providers, existence of a key worker, involvement in case meetings, and other factors. (JDD)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: United Kingdom (Wales)