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ERIC Number: EJ492414
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Total Quality & Basic Skills. The TQ Castle--Using Basic Skills Development to Evade Alligators in the Moat.
Lewe, Glenda
Focus: The Executive Magazine on Canada's Public Service, v3 n5 p10-12,14-15 Oct-Nov 1994
Key skills required in the total quality workplace are cross-functional teaming, interpreting charts/graphs, oral communication, brainstorming, understanding cause/effect, categorizing ideas, critical pathing, formulating suggestions, analyzing the needs of internal and external customers, and writing status reports. (SK)
Publication Type: Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Note: Available from Multidirect Communications, Inc., 786 Island Park Dr., Ottawa, ON K1Y 0C2, Canada.