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ERIC Number: EJ491339
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-8756-7555
Is TQM Appropriate for the Classroom?
Beaver, William
College Teaching, v42 n3 p111-14 Sum 1994
The author argues that Total Quality Management (TQM), in its entirety, is inappropriate for college instruction because the organizational cultures of a college and a corporation differ. Additionally, in a classroom, student contributions are as important as the teacher's, and the student, as "customer," may not know what quality instruction is. (MSE)
Publication Type: Reports - Evaluative; Opinion Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A