ERIC Number: EJ489275
Record Type: CIJE
Publication Date: 1994
Reference Count: 0
Measurement of Performance, Productivity, and Quality.
Wiley, Ann L.
Technical Communication: Journal of the Society for Technical Communication, v41 n2 p360-64 May 1994
Discusses how technical communicators can measure performance, productivity, and quality goals. Discusses developing a daily management system of measures for technical communication, notes other possible measures, and discusses criteria and prediction. (SR)
Publication Type: Guides - Non-Classroom; Reports - General; Journal Articles
Education Level: N/A
Authoring Institution: N/A