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ERIC Number: EJ489269
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0049-3155
Advancing Technology: A Corporate Experience.
Kovacs, Bob
Technical Communication: Journal of the Society for Technical Communication, v41 n2 p338-39 May 1994
Describes the creation and eventual demise of a technologically advanced distance-learning facility. Concludes that it is critical, especially in an expensive high-tech environment, to listen to the customers and use their feedback to constantly improve service. (SR)
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A