ERIC Number: EJ488299
Record Type: CIJE
Publication Date: 1994
Reference Count: 0
Evaluating Reference Services and Reference Personnel: Questions and Answers from the Literature.
Bunge, Charles A.
Reference Librarian, n43 p195-207 1994
This bibliographic essay discusses a variety of items from the literature on the evaluation of reference services and reference personnel. A model for the evaluation process is presented on which the literature review is based. (Contains 48 references.) (LRW)
Publication Type: Information Analyses; Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Authoring Institution: N/A
Note: Theme issue topic: "Reference Services Planning in the 90s." Guest editors: Gail Z. Eckwright and Lori M. Keenan.