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ERIC Number: EJ487801
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0893-3189
Learning to "Walk the Talk": A Critical Tale of the Micropolitics at a Total Quality University.
Wendt, Ronald F.
Management Communication Quarterly, v8 n1 p5-45 Aug 1994
Describes a case study of a major university implementing a total quality management (TQM) program. Finds that TQM hegemony has a potential to privilege passive, bounded, regimented, and efficiency-focused thinking over critical, self-reflective, strategic, and creative thinking; and to replace experimentation, the inherent value of ideas, and critical-creative pedagogy with efficiency, cost effectiveness, and productivity. (SR)
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A