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ERIC Number: EJ486873
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-1066-8926
Total Quality Management Assessment, Teaching, and Learning: Toward a Campuswide Language and System.
Jones, Jesse; Timmerman, Linda
Community College Journal of Research and Practice, v18 n4 p411-18 Jul-Aug 1994
Describes the processes required for ensuring a successful transition to Total Quality Management (TQM) methods of assessment, suggesting that a campuswide assessment terminology must replace the different assessment terminologies used by faculty and administration. Indicates that TQM provides an overarching philosophy about work and providing customers with quality service. (Includes 19 references.) (MAB)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A